PRIVACY POLICY
Last updated: January 7, 2026
This Privacy Policy explains how Matthew Boyd (referred to as “we”, “us”, or “our”) collects, uses, stores, and discloses personal information when you interact with our website, enquire about bookings, or engage our services.
We aim to handle personal information in an open and transparent way, consistent with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). OAIC+2www5.austlii.edu.au+2
1) What personal information we collect
We may collect personal information including:
Name
Email address
Phone number
Organisation and role
Event details (date, location, audience size, run sheet notes)
Enquiry content and communications with us
Payment and invoicing details (if you book services)
Website usage data (such as IP address, device info, browser type, and pages visited)
We do not aim to collect sensitive information unless it is necessary and you choose to provide it.
2) How we collect personal information
We may collect personal information when you:
Submit an enquiry form on our website
Email, call, or message us
Subscribe to updates (if offered)
Book our services
Interact with our website (cookies and analytics)
Where reasonable and practical, we collect personal information directly from you.
3) Why we collect, use, and hold personal information
We may use your personal information to:
Respond to enquiries and confirm availability
Provide quotes, proposals, and booking confirmations
Deliver MC, keynote, facilitation, or related services
Communicate about event requirements, run sheets, and logistics
Send invoices and process payments
Improve our website, services, and customer experience
Send updates or marketing communications (only where permitted, and you can opt out)
4) Disclosure of personal information
We may disclose personal information to trusted third parties when needed to operate our business, such as:
Website hosting and IT providers
Email, CRM, or booking tools
Payment processors and accounting providers
Contractors or suppliers supporting event delivery (only as required)
We do not sell personal information.
5) Overseas disclosure
Some service providers we use (for example, website hosting, analytics, email platforms, or cloud storage) may store or process data outside Australia.
When we use overseas providers, we take reasonable steps to work with reputable providers and protect the information they handle.
6) Cookies and analytics
Our website may use cookies and similar technologies to:
Keep the site functioning properly
Understand how visitors use the site
Improve performance and user experience
You can manage cookies through your browser settings. Note that disabling cookies may affect how the website functions.
7) Direct marketing
If we send marketing communications, you can opt out at any time by using the unsubscribe link (if provided) or by contacting us directly. The APPs include rules around direct marketing. OAIC+1
8) Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Personal information may be stored in secure systems including email, cloud storage, and business tools used to manage enquiries and bookings.
9) Access and correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant, or misleading.
To make a request, contact us using the details below.
10) Complaints
If you have a complaint about how we handle personal information, please contact us and include details of your complaint. We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC). The APP guidelines describe complaint handling expectations for privacy policies. OAIC+1
11) Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.
12) Contact us
Matthew Boyd
Email: matthew@natureboss.com.au
Location: Melbourne, Victoria, Australia
